A New Emphasis for the Ministry: Management Skills
By KATIE ZEZIMA
December 15, 2007

CHESTNUT HILL, Mass. — For the last four years, Wendy Samuels has worked in a remote village in Jamaica for Mustard Seed Communities, a Roman Catholic nonprofit group that helps disabled children.

The work is both rewarding and heartbreaking. But some of the most difficult moments came as she managed well-meaning staff members who did not always do their jobs properly.

“If someone is not performing their job, how do you deal with it when there is still so much to be done?” Ms. Samuels said. “I kept wondering, How do you manage persons in a third-world country who work for a charitable organization?” the rest